Privacy policy

Privacy Policy for VyaparBot

Last Updated: September 2, 2025

VyaparBot ("we," "us," or "our") operates the website https://vyaparbot.in/ (the "Site") and provides a WhatsApp Business API platform for automating marketing, sales, service, and support. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Site or services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Contact Information: Name, email address, phone number, or other identifiers provided when you register, contact us, or subscribe to our services.
• Account Information: Username, password, and details related to your VyaparBot account, including linked WhatsApp Business accounts.
• Payment Information: Billing details, such as credit card information or other payment methods, processed through secure third-party payment processors.
• Communication Data: Preferences, bot configurations, message templates, or customer interaction data used to automate your communications.

b. Non-Personal Information

• Usage Data: Information about how you interact with our Site and services, such as IP address, browser type, device information, pages visited, and time spent on the Site.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze Site performance, and deliver personalized content. You can manage cookie preferences through your browser settings.
• Analytics Data: Aggregated data collected via tools like Google Analytics to understand user behavior and improve our services.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our WhatsApp Business API platform and automation services.
• Process payments and manage subscriptions.
• Personalize your experience and optimize automation based on your communication preferences.
• Communicate with you, including sending service updates, promotional offers, or responding to inquiries.
• Analyze usage trends to improve our Site and services.
• Ensure the security of our Site and prevent fraud or unauthorized access.
• Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

• Service Providers: With trusted third-party vendors (e.g., payment processors, hosting providers, analytics tools, or Meta Platforms for WhatsApp integration) who assist in operating our Site and services, bound by confidentiality agreements.
• Legal Requirements: When required by law, such as in response to a subpoena, court order, or regulatory request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: When you explicitly agree to share your information, such as for third-party integrations.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. These include:

• Encryption of sensitive data (e.g., payment information) during transmission and storage.
• Regular security assessments and updates to our systems.
• Access controls to limit data access to authorized personnel only.

However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
• Opt-Out: Unsubscribe from marketing communications or disable non-essential cookies.
• Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, contact us at contact@vyaparbot.in. We will respond within a reasonable timeframe, in accordance with applicable laws.

6. Third-Party Links and Integrations

Our Site may contain links to third-party websites or integrations with platforms like WhatsApp. We are not responsible for the privacy practices or content of these third parties, including Meta Platforms. We encourage you to review their privacy policies before sharing information.

7. International Data Transfers

If you access our services from outside the jurisdiction where our servers are located (e.g., India or the United States), your information may be transferred to and processed in those jurisdictions. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Site or via email. The "Last Updated" date at the top of this policy indicates when it was last revised.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

By using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.