Yes, you can use an existing WhatsApp number. However, before onboarding, you must first delete the WhatsApp account linked to that number. If you wish to back up your WhatsApp text messages so that you can restore to VyaparBot, you can use our Chat backup plugin.

The campaign loop feature allows you to set up automated, recurring campaigns that run based on specific triggers or schedules, ensuring continuous engagement with your customer segments without manual intervention.

Yes, VyaparBot includes a powerful, customizable AI chatbot feature that can handle FAQs, lead qualification, and basic customer support, freeing up your human agents for complex issues.

Absolutely. Our platform provides comprehensive scheduling tools, allowing you to plan and execute campaigns days or weeks ahead of time, ensuring timely delivery.

The phonebook feature centralizes all your customer contacts, allowing you to segment them based on purchase history, tags, and engagement level, which is crucial for targeted broadcasts.

Definitely. VyaparBot offers API integrations that connect seamlessly with your website, CRM, and business tools. This allows you to send order updates, track shipments, share invoices, and deliver personalized product or service notifications—all through automated workflows.

Yes, you can design marketing campaigns with custom messages, images, and links to boost customer engagement.

Yes, VyaparBot allows you to upload contact sheets (e.g., Excel or Google Sheets) and directly use those contacts to run targeted campaigns. You can personalize messages, segment audiences, and ensure your communication reaches the right people instantly.

Absolutely! By automating tasks like follow-ups, order updates, and data entry, VyaparBot saves your team’s time and reduces the need for extra staff.

Yes, VyaparBot’s active chatbot instantly responds to customer questions with predefined replies. This ensures your customers always get quick answers—even outside business hours—reducing wait time and improving satisfaction.

Yes. VyaparBot allows you to assign conversations or tasks to specific agents, add a description, and track progress. This ensures no query is missed and the right person handles the right customer at the right time.

Absolutely. Whenever you launch a new campaign, VyaparBot is configured for automatic email notifications and updated in real-time.

Yes. With Google Sheets integration, you can directly sync and manage campaign data and use that response for generating leads and managing customers.

No. VyaparBot is designed to be user-friendly and no-code, so anyone on your team can create, schedule, and manage campaigns without any technical expertise

Yes! VyaparBot allows you to create and run campaigns in multiple languages, so you can engage customers in their preferred language, increase response rates, and provide a more personalized experience—without extra effort.

1. Click “Campaign” and add basic info (name, category, language ). 2.Add header (image or text) and body message. 3.Add buttons/actions and choose response options (call or quick reply). 4.Review and submit—start instantly or schedule for later.